Cape Jervis Holiday Units

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Reviews of Cape Jervis Holiday Units

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  Caitlyn Wilke Added May 24, 2022

  ★ ☆ ☆ ☆ ☆
  Giving them 1 star for the nice, and neat state of the room.
  
  Customer service however is practically non-existent. My partner and I had stayed here a night before the lockdown in SA was called, and had another night to go. Whenever we went to reception to try and get help with anything after booking in, it was always unmanned and no one was around. Attempts to call the provided number were never answered (even with a sign saying the reception was supposed to be manned form 8am to 8pm), even with us going there around 4pm, 5pm, 6pm and 10am the next morning.
  
  Once the lockdown was called and we had to go home (as all holiday accommodations also needed to be closed), I attempted to talk to the owners about possibly getting a credit for our last night to reuse with another purchase night again in the future. I got told that basically this wasn't going to happen, as I had used a Groupon voucher to pay for the stay. Look, in any other circumstances, if a customer was wanting to leave early and demanding a refund, I can understand not giving it to them. But as we were literally going into a lockdown and had no choice, I feel some leyway should have been given. Not that I could talk much to the management staff about this, as when we went to do so, again the office was unmanned and we were forced to call through three or so times before we finally got ahold of any one. Which is an absolute shame given the fact this place looked absolutely lovely.
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  Carlo Falanga Added May 23, 2022

  ★ ★ ★ ★ ★
  Great cabins for a weekend or week get away. Clean and well maintained.
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  Liisa Grace Baun Added May 22, 2022

  ★ ★ ★ ★ ★
  WOW! This place was great, it had everything we needed.A home away from home.very spacious two bedroom unit,cozy and so close to every place we wanted to visit.
  Even though we didn't have kids with us,it looked like the perfect place for a family with children of any age.
  Toiletries were provided as well as linen and towels.
  Coffee,tea,sugar and milk provided too.
  We will definitely be going back to stay here again and will be recommending this place to all our family and friends.
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  dillzio Added May 14, 2022

  ★ ★ ★ ★ ★
  Lovely units,well priced. Very nice managers
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  Julie Brown Added May 10, 2022

  ★ ★ ★ ★ ★
  Outstanding, they have really thought of everything, could not fault anything with the unit, spotlessly clean and beautifully presented. I wish we could have have stayed longer, we will definitely return
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  Michael Graetz Added May 07, 2018

  ★ ★ ★ ★ ☆
  Not the flashest accommodation but perfectly acceptable. Usuable kitchen, serviceable bathroom, basic beds, horrendous couch. Overall if you want to stay on the Fleurieu and the price is right, there's no reason not to stay there. If you can afford better though, go for it.
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  John roland Added January 15, 2018

  ★ ☆ ☆ ☆ ☆
  Would give negative stars if i could. Poor communication

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